Drivers should provide a valid national or international driver’s license held at least two years and minimum 21 years age for groups Economy to Wagon, 25 years of age and minimum 3 years of driver’s licence for groups Standard and higher, 28+ years of age for groups Luxury or higher. If you are over 75 years old please inform us, age restrictions may apply in certain locations.

Minimum rental is 24 hours. Any rental period less than 24 hours also requires a whole day rate.

Client may cancel according to our cancellation policy and may get refund. Our cancellation policy :
– In the unfortunate event that you have to cancel your rental, Ella Rent A Car will levy a charge for the cancellation of your booking prior to your collection date (see below).
– No refunds will be given for rentals ended early, for late collections, for no shows or for cancellations made after the rental start date. All cancellations must be made in writing, mailed to reservations@ellarentacar.com and will take effect from the date received by Ella Rent A Car
– Cancellation charges are:
7 or more days before start date, € 25.
6-3 days before start date 30%
2-0 days before start date 50%

Rental cars may be driven by maximum 2 additional drivers apart from main driver. Charges often apply for additional drivers which may be bought at the time of reservation. Additional drivers should meet age and licence requirements at the time of rental, also should be registered in the rental agreement. If any accident occurs while non-registered driver is driving the rental car insurance will be void.

Covers the damages caused by the renter to other vehicles, people, property, in legal limits defined by Government of Turkey.

Insurances are void if driver is under the influence of alcohol, drugs, had passed the legal speed limits, the traffic report is not obtained from the police, damaged car and traffic report not returned to the nearest Proper office in 48 hours. Insurance also does not cover the damages due to the misuse of the car and damages caused by gross negligence.